Starting a new job, employees can be filled with mixed feelings and expectations. Without a solid onboarding process, the initial days and weeks can feel demanding or tiresome for new hires. Done right, onboarding can get new employees up to speed faster, understanding of the company culture, and excited to get to started! Here are some of our recommended best practices.
Start the onboarding process before day 1. Take care of time-consuming paperwork before a new employee comes in for their first day. Send all forms and information about their benefits to the employee to read and complete in advance. You can even copy them in communications to get familiar with what is happening before they start.
Formalize the onboarding process. It is not the responsibility of a manager to acclimate a new employee to the office. Establishing an onboarding process ensures new employees are properly introduced to the workplace and get the information they need. Further, if an employee’s first day happens during a busy week or amid crisis, a formalized onboarding process ensures they are not forgotten.
Don’t confuse onboarding with training. Often, managers believe training encompasses onboarding. However, training is for the programs an employee will use, whereas onboarding is sharing how your brand value aligns with reality and focuses on how an employee fits within the organization. Training is critical, yet effective onboarding helps new hires integrate within the company and envision their future.
Make new hires feel welcome. Appoint a ‘team buddy’ to make new hires feel welcome. This co-worker will mentor the new employees on the information flow, company culture, and team structure. You can set aside time for introductions and chit-chat to help people overcome first-day jitters. New hires who feel a connection with the team or the company are more driven and motivated to make a positive impression.
Show them the big picture. It is important to show a new employee that what the company does is exciting and how their work impacts the company. Show them what their team members do and how their team collaborates with others to produce the final product or deliver services. This will get new hires more excited about their new position.
Onboarding is not just about first impressions; it goes beyond orientation and training. It involves taking the time to introduce new hires to your company, immersing them into the corporate culture, and unleashing their talent for the benefit of the company, clients and themselves. With these best practices make sure new hires in your company feel at home and look forward to a long-term career with you.
What do you think makes for a great hiring experience? Share with us in the comments below.